Warranty PolicyWARRANTY
WARRANTY
PROTECTION
We offer a lifetime warranty on all parts for home gyms, and a five-year warranty on all parts for commercial gyms.
Home Gym
Lifetime
Lifetime warranty on all parts for home gym equipment under normal, intended use.
Commercial
5 Years
Five-year warranty on all parts for commercial gym equipment.
Adjustable Dumbbells
2 Years
Two-year warranty on all parts for adjustable dumbbells.
What's Covered
This warranty covers defects in materials and workmanship under normal, intended use.
What's Not Covered
The warranty does not cover damage caused by:
- Misuse or abuse
- Neglect
- Modifications
- Improper assembly
- Unauthorized repairs
Important Notes
- The warranty is valid for the original purchaser only and is non-transferable.
- Shipping or transportation costs related to repair or replacement are not covered.
Filing a Warranty Claim
To start a warranty claim, please contact us with:
1
Your Order Number
Found in your order confirmation email
2
Description of the Issue
Explain what's wrong with the equipment
3
Supporting Photos or Videos
Visual documentation of the defect
Have a Warranty Question?
Contact our support team for any warranty inquiries or to start a claim.